New Identity Reflects Comprehensive Investments in Products, the Customer Experience, and Unified Cloud-based Suite
Schaumburg, IL (October 20, 2016) – Procura Healthcare Software, a leading global provider of technology for long-term and post-acute care, today re-introduced itself to the healthcare industry under a new brand and company name, Complia Health. The company also adopted “Enabling the Business of Caring” as its new mission statement.
The new name and mission reflect the completeness of Complia Health’s product portfolio: unmatched clinical, operational, and financial solutions for home health, residential, community care, and hospice organizations. With constantly-changing regulations facing healthcare providers, the new name also reflects the company’s laser focus on compliance as well as on comprehensive support for all funding sources that fuel healthcare delivery. These capabilities, supported with the expertise of Complia Health’s team, enable organizations to deliver great care while profitably growing their businesses.
“Today’s announcement brings five incredible product brands together, allowing us to communicate more clearly the power of our combined offerings,” said Chris Junker, Chief Executive Officer of Complia Health. “More importantly, we’re able to share exciting announcements we’re making in our current product platforms, the customer experience, and the development of a unified cloud-based suite for the complete continuum of long-term and post-acute care. As indicative of our commitment to our customers and product content, most recently we acquired Suncoast Solutions, one of the most recognized names in hospice care software.”
Investments in current product platforms
Complia Health product platforms—including Procura, ContinuLink, Suncoast, Igea, and Progresa—tackle the clinical, operational, and financial complexities of delivering quality home and hospice care. The company is making significant investments in these platforms, including new functionality, enhanced efficiency, and even greater scalability.
Investments in the customer experience
Complia Health is making significant investments in the customer experience with a new Global Center of Excellence in Schaumburg, Illinois focused on innovation and client success. The company is implementing new technologies to provide enhanced levels of support and recently added a global vice president of customer success to its executive team.
Investments in the first unified suite in the cloud
Complia Health is also investing considerable resources in the development of the first unified suite in the cloud for the full continuum of long-term and post-acute care. These investments build on the company’s core offerings for home health, residential, community care, and hospice.
“Our customers operate in an incredibly dynamic market,” said Scott Overhill, Chief Technology Officer of Complia Health. “One thing is certain: their business models will look different in the next 18-24 months. The key to success is being nimble enough to turn change into opportunity, and we’ve been helping our customers do that for 25 years. Today’s announcement about our new name, significant technology and focus on customer experience further deepens our commitment to helping our customers stay agile.”